Terms of Service

Last updated: 22/10/2024
Welcome to SA Fire and Medical Academy. By accessing or using our website, services, or training programs, you agree to be bound by the following terms and conditions. Please read these Terms of Service carefully before using our services.
1Acceptance of Terms
By accessing or using any part of our website or enrolling in our training programs, you agree to be bound by these Terms of Service. If you do not agree to these terms, you must not use our website or services.
2Services Offered
SA Fire and Medical Academy offers comprehensive Occupational Health & Safety training across various sectors, including but not limited to:

Land-Based Training
  • 2-Day Fire Marshal Training
  • 1-Day Basic Firefighting Training
  • 3-Day Industrial Firefighting Training
  • 2-Day First Aid Level One Training
  • 2-Day First Aid Level Two Training
  • 3-Day First Aid Level Three Training
  • 2-Day Health & Safety Representative Training
  • 1-Day Health & Safety Awareness Training
  • 5-Day Forklift Training
  • 1-Day Evacuation Training
  • 5-Hour Fire Extinguisher Training
Sea-Based Training (STCW)
  • 3-Day Marine Firefighting Training
  • 4-Day Advanced Marine Firefighting Training
  • 2-Day Advanced Marine Firefighting Refresher Training
  • 4-Day Elementary & Medical First Aid Training
We provide expert-led, hands-on courses to ensure participants are fully prepared for real-world emergencies and compliance requirements. Please note that all firefighting practical’s must be conducted at our Training Centre, located at 73 Plantation Road, Ottery, Cape Town, as we are licensed for live burn exercises.

Our training sessions commence promptly at 8:00 am. Latecomers will not be permitted to participate in the training. We highly value punctuality to ensure the smooth running of our sessions and to maximize the learning experience for all participants.

Our training centre opens its doors at 6:30 am
3 Our Offices
Head Office: Address: 290 Ottery Road, Ottery, Cape Town, 7800. All bookings and queries are handled at this location.

Training Centre: Address: 73 Rd, Ferness, Cape Town, 7800. Our training center, located at the Ottery Youth Care Center, is where all our training sessions are conducted. This facility is equipped with the necessary resources and amenities to provide comprehensive and effective training in health and safety compliance.
4User Obligations
By using our services, you agree to:
  • Provide accurate and up-to-date information during registration.
  • Follow all course instructions and adhere to the safety protocols provided by our trainers.
  • Not use our services for any illegal or unauthorized purposes.
5Course Fees and Payments
All course fees must be paid in full as per the agreed-upon terms at the time of registration. Non-payment may result in suspension or cancellation of your enrollment. Course fees are non-refundable unless otherwise stated in our cancellation policy.

Lunches

we kindly request your cooperation in adhering to the following guidelines:
    1. Lunch Totals: We must provide lunch totals to our external service provider by 8:20 am. It is crucial for us to receive accurate numbers within this timeframe to facilitate timely meal preparations.

    2. Impact of Late Arrival: Late arrivals disrupt the lunch booking process and may result in chaos in coordinating lunches for all attendees. Participants who arrive late risk the possibility of not receiving lunch due to the inability to accommodate last-minute changes.
6Cancellations and Refunds
  • Cancellations must be made in writing at least 7 days before the course start date to receive a full refund.
  • No refunds will be provided for cancellations made less than 7 days prior to the course or after the course has started.
  • We reserve the right to cancel or reschedule courses due to unforeseen circumstances.
7Intellectual Property
All content provided during training sessions, including course materials, presentations, and any other resources, are the intellectual property of SA Fire and Medical Academy. You may not reproduce, distribute, or share any materials without prior written consent.
8Third-Party Links
Our website may contain links to third-party websites. These links are provided for convenience, and we do not endorse or take responsibility for the content or practices of any third-party websites.
9Privacy Policy
We are committed to protecting your privacy. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your personal data.
10Modification of Terms
SA Fire and Medical Academy reserves the right to update or modify these Terms of Service at any time without prior notice. The updated terms will be posted on our website, and your continued use of our services will constitute your acceptance of the updated terms.
11Governing Law
These Terms of Service are governed by and construed in accordance with the laws of South Africa. Any disputes relating to these terms will be subject to the jurisdiction of the courts in Cape Town, South Africa.
12Contact Information
If you have any questions or concerns regarding these Terms of Service, please contact us at: SA Fire and Medical Academy 290 Ottery Road, Ottery, Cape Town, 7800 📞 0217038911 📧 info@safireacademy.co.za